FAQ

We offer standard flat rate shipping of $9.30 in a small flat rate box. Earrings, cufflinks, money clips, pendants, and bracelet cuffs measure 3/4 inches. to 1.5 inches ect. typically ship in a small flat rate box.

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Bracelet cuffs exceeding over 1.5 inches are shipped in a medium flat rate box for $16.65.

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We ship with USPS.

Shipping rates may change due to changes with USPS.

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If items are being returned to us for repairs, we only ask that you pay to have all your items sent back to you. 

We've been in business for many years. Yes, we do charge tax.

We offer free repairs on all Anderson Koinva jewelry.  Repairs cover cracks, splitting, refinishing, buffing, straightening, balancing, and replacement of jump rings or hooks.

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These repairs also cover works done by Bernard Dawahoya.

If you see an item on our site that you'd like to purchase but it is not currently available, please email us at anytime to place an order.  

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You item will take 2-3 days to be made and shipped.

To find out your wrist size for Bracelet Cuffs, take a string and wrap it around your wrist.  Measure end-to-end and send us the measurements to get an accurate size.

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Rings are standard sizing.

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If you have any questions or concerns, please give us a call or email us.